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General

  • Billing
    • Introduction
    • Are Content Licensing and Royalties Included with Stream Hosting?
    • Do you offer refunds?
    • How can I change my preferred payment method?
    • How can I pay if I don’t have PayPal?
    • How do I cancel my service with Stream101?
    • How do I change (upgrade/downgrade) my service?
    • How do I change my billing cycle?
    • How do I unsuspend my service/account?
    • How do I update my credit card on file?
    • Was my account charged without my authorization?
    • The price listed on the website is different than what I’m paying, why?
    • How will I be billed?
    • How do I manage my PayPal Billing Agreement?
    • I want to have my payments automatically charged, but want to use PayPal – How?
  • General FAQs
    • Introduction
    • Do I need a license to broadcast?
    • I have been asked to perform a “traceroute.” What is that and how do I perform one?
    • I’ve lost my cPanel/Media Control Panel password…Help!
  • Pre-Sales Questions
    • Introduction
    • Do you offer a free trial?
    • Are there any charges I don’t know about?
    • Can you help me move (migrate) from my old web host?
    • Do I need to sign a contract?
    • Do you allow adult websites or content?
    • Do you have an Acceptable Use Policy?
    • Do you have an affiliate program?
    • Does Stream101 register a domain for me?
    • How does Stream101 offer support?
    • How long does it take to setup my account?
    • Do I need a domain name to signup for a hosting plan?
    • What types of domains do you support?
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Billing

Common questions asked to our Billing Department.

Articles

  • Are Content Licensing and Royalties Included with Stream Hosting?
  • Do you offer refunds?
  • How can I change my preferred payment method?
  • How can I pay if I don’t have PayPal?
  • How do I cancel my service with Stream101?
  • How do I change (upgrade/downgrade) my service?
  • How do I change my billing cycle?
  • How do I unsuspend my service/account?
  • How do I update my credit card on file?
  • Was my account charged without my authorization?
  • The price listed on the website is different than what I’m paying, why?
  • How will I be billed?
  • How do I manage my PayPal Billing Agreement?
  • I want to have my payments automatically charged, but want to use PayPal – How?

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