Billing Common questions asked to our Billing Department. ArticlesAre Content Licensing and Royalties Included with Stream Hosting? Do you offer refunds? How can I change my preferred payment method? How can I pay if I don’t have PayPal? How do I cancel my service with Stream101? How do I change (upgrade/downgrade) my service? How do I change my billing cycle? How do I unsuspend my service/account? How do I update my credit card on file? Was my account charged without my authorization? The price listed on the website is different than what I’m paying, why? How will I be billed? How do I manage my PayPal Billing Agreement? I want to have my payments automatically charged, but want to use PayPal – How? Doc navigationGeneral FAQs → Was this article helpful to you? Yes No