Common questions asked to our Billing Department.
- Are Content Licensing and Royalties Included with Stream Hosting?
- Do you offer refunds?
- How can I change my preferred payment method?
- How can I pay if I don’t have PayPal?
- How do I cancel my service with Stream101?
- How do I change (upgrade/downgrade) my service?
- How do I change my billing cycle?
- How do I unsuspend my service/account?
- How do I update my credit card on file?
- Was my account charged without my authorization?
- The price listed on the website is different than what I’m paying, why?
- How will I be billed?
- How do I manage my PayPal Billing Agreement?
- I want to have my payments automatically charged, but want to use PayPal – How?