17 Dec 2016

SHOUTcast Streams and HTML5 Players Work Here!

Stream101 is proud to announce that all of our HTML5 players work with our services. Thanks to our team of engineers, we were able to update all of our players to work with SHOUTcast v1, thus saving our clients from having to reconfigure their stations and migrate.

Thank-you to the clients who helped us test the new solutions out! In addition, this update has allowed us to expand our players to even more people by running all the streams over a native web port, thus removing the “block” imposed by many employers who block ports other than the standard web ports.

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26 Jun 2016

Three Things that Define the Best SHOUTcast Host

Three Things that Define the Best SHOUTcast Host

Are you thinking of paying for a SHOUTcast host to make your broadcasting endeavor a lot more convenient and reliable? Surely, you’re not thinking of getting the cheapest offer – are you? It is very important to consider the things that separate the subpar from the superb. That is what we will go over in this article!SHOUTcast host

Sufficient Bandwidth

Streaming is synonymous with data usage and simultaneous connections. That’s why hosting-service companies usually categorize their packages according to bandwidth allocation. If you’re not that familiar with these terms or concepts yet, just think of it like this. The more bandwidth you have on your plan, the more listeners you’ll be able to accommodate at any given time. Bandwidth allocation may also define how long your station stays online.

There’s another thing that this particular aspect of hosting affects – quality. Given that top-quality music (typically those in lossless formats at high bitrates) use a lot of bandwidth, your chosen plan’s data limits may force you to go for lower-quality options. While it’s not bad at all to play tracks that sound like they’re actually being transmitted through radio, your listeners might prefer something that sounds flawless.

The most remarkable SHOUTcast host should be able to offer you a wide range of packages, from those inexpensive, low-bandwidth options to the ones that can handle tons of data, albeit for a premium.

Tailored to Your Needs

If you’re serious about having your own radio station online, you need to consider the possibility of expanding your pursuit. Well, top notch hosting solutions generally come with options that allow for easy upgrades. These let you increase your bandwidth allocation or maximum number of connections without much hassle. In most cases, getting in touch with the customer support staff should be all you need to do.

Let’s say that you consistently get thousands of listeners. Most of them stay connected around the clock. What should you do to keep up with the demand? A company that claims to be the finest SHOUTcast host must be able to offer one straightforward solution – dedicated hosting. Dedicated hosting may cost a lot, but you are practically guaranteed of having a most of the server’s total capacity allocated to just your radio station. Many companies offer this, but do not publish it – such as us. Just ask about it and see if they do!

With all of that in mind, remember that unlimited is not real. Keep in mind that resources are always a finite amount, don’t be fooled by a marketing scheme of “unlimited” listeners. There surely are limits, and in most cases, those hosts are among the most limited (read their Terms of Service and you’ll see!)

Superb Uptime Rating

There’s one last thing that defines greatness in the world of hosting – an excellent uptime rating. While this might seem like a complicated word, it’s actually quite simple. The higher a host’s uptime rating, the more reliable it is. Don’t believe in claims about certain media-streaming servers having perfect uptimes though – everything fails eventually. What’s important is that the length of time between failures makes the overall risk somewhat negligible.

Champion in Hosting

All in all, if you’re searching for the right SHOUTcast host, you must keep these things in mind. By taking these factors into account, you’ll know what to look for in choosing a host. You’ll know that you want to be working with us, Stream101!

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01 May 2016

Discontinuance of PayPal Subscriptions

Beginning on May 1st, 2016, we are no longer allowing PayPal Subscriptions to be created. Instead, we have moved to using PayPal Billing Agreements. Additionally, all active subscriptions will need to be moved to a Billing Agreement prior to June 1st, 2016 – at which time, all remaining subscriptions will be terminated.

What is a PayPal Billing Agreement?

A PayPal Billing Agreement (also called a “Reference Transaction” by PayPal) is a way of authorizing Stream101 to charge you for your purchases, making it easier for you to pay us.

Why did you switch?

As we advance and offer more services, our customers are purchasing different packages, adding additional items, changing packages, etc. With a PayPal subscription, you are forced to pay a specific amount on a specific date. Therefore if you upgrade plans, you need to either cancel your current subscription and start a new one, or manually pay/subscribe a second time. It is more hassle for you and us!

How do I change to a Billing Agreement from a Subscription?

This part is very easy! You can do it one of two ways:

  1. Follow the steps outlined here.
  2. Pay your next invoice manually by logging in and choosing “Automatic PayPal” as your payment option. It will automatically cancel your subscription and get you setup.

If you have any questions or concerns regarding this change, feel free to open up a ticket to the billing department!

 

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04 Apr 2016

Let’s Encrypt – Open Source SSL Certificates Now Available at Stream101!

Let's Encrypt LogoLaunched in December of 2015, a new certificate authority named Let’s Encrypt entered Public Beta. With the launch of Let’s Encrypt, any website publisher could now obtain an SSL certificate for their website at absolutely no cost to them! Instead of having to purchase a dedicated IP, purchase an SSL certificate, configure and then install the certificate, our clients can now obtain and install a certificate in 2 clicks! We’ve gotten a few requests from some of our more tech savvy users about when we would be supporting Let’s Encrypt. Some of you have already implemented this, as we have been silently testing this feature for about 1 month now. We’re happy to announce that it is being publicly launched today!

What is Let’s Encrypt?

Let’s Encrypt is a free, automated, and open certificate authority (CA), run for the public’s benefit by the Internet Security Research Group (ISRG). The main goal of Let’s Encrypt is to enable every website to have encryption available, ultimately making web browsing much safer! Stream101 is a huge supporter of this and is very excited to be a part of it.

So…make it simple for me. What are the benefits?

  • Super Easy Installation
  • No Dedicated IP Needed
  • Automatically Renewing
  • 100% Free!

How do I install my Let’s Encrypt Certificate at Stream101?

Installing your free certificate is as easy as logging into your cPanel account and clicking Install! Full details on how to install it can be found in this Knowledgebase Article.

Thank-You for choosing Stream101 and allowing us to help better the internet with your help!

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20 Mar 2016

Stream101 to Replace MySQL with MariaDB

Happy First Day of Spring!

We would like to thank-you for being a Stream101 client! As part of our dedicating to keeping our services at the top quality and cutting edge, we have elected to migrate away from MySQL and move to MariaDB. NOTE: This only affects customers utilizing MySQL Databases.

What is MariaDB?
MariaDB is a community-developed fork of the MySQL relational database management system. It is notable for being led by the original developers of MySQL, who forked it due to concerns over its (MySQL’s) acquisition by Oracle. MariaDB intends to maintain high compatibility with MySQL, ensuring a “drop-in” replacement capability with library binary equivalency and exact matching with MySQL APIs and commands. It includes the XtraDB storage engine for replacing InnoDB, as well as a new storage engine, Aria, that intends to be both a transactional and non-transactional engine perhaps even included in future versions of MySQL.

What do I need to know?
The biggest thing for our customers to understand is some of the changes that will be happening when switching over to MariaDB. Many outdated software will not be able to utilize the speed enhancements of MariaDB, however most backwards compatibility will remain. We are currently running MySQL 5.6 on all of our hosting servers now, and most features should transfer over. As always, it is recommended that our clients keep their software as up to date as possible for both performance and security reasons.

This link will give you some information regarding the feature comparison chart of MariaDB and MySQL: https://mariadb.com/blog/mariadb-10-vs-mysql-56-feature-comparison-update

Will my software that uses MySQL be compatible?
Most of the time, yes. MariaDB utilizes a lot of backwards compatibility (just as MySQL 5.6 did for the previous versions of MySQL). As mentioned above, you should really ensure your software is updated to the latest version as many security and performance enhancements most likely would have occured. Unfortunately, we cannot guarantee compatibility for each and every software, so our advice is to contact your software vendor and ask.

When will this change occur?
Our current plans are for this change to take effect on May 1st, 2016 at 8AM.

How long with the migration take?
We have done extensive testing and preparations in our Sandbox environment, and most migrations took less that 15 minutes with replications of the current live data.

Have more questions?
Put a ticket into the Support Department and we’ll be able to point you in the right direction.
Thanks again for being a wonderful Stream101 customer and enjoy your first day of Spring!

Kevin Frank
Head Systems Engineer – Stream101

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09 Dec 2015

Scam Alert: KLFA 98 Hits & Holiday Cruise Line

First of all, I want to make it very clear that Stream101 in NO WAY supports, hosts, or is affiliated with either “KLFA98hits.com” or “Holiday Cruise Line”.

klfa98hits.com WHOIS Capture 12/9/2015

klfa98hits.com WHOIS Capture 12/9/2015

On December 7th, 2015 at approximately 6:00PM Eastern Time, Stream101 began receiving phone calls from individuals inquiring about how to redeem tickets that they had supposedly won by being caller number 15 to an internet radio station contest. Throughout the next 36 hours, we have received more than 20 calls from individuals inquiring about the same thing. We launched an investigation to find out some more information on where these calls were originating from. Below is some information we have obtained.

Phone calls came in stating the caller had won and they have paid their “Boarding Fees and Government taxes” but have not gotten their tickets. When asked about how they got our number, they all gave different numbers and all indicated they were not given any prompts to press, they just simply were connected with a billing operator.

KLFA98HITS.COM – We accessed public records (WHOIS) to find out contact information regarding this domain.

The WHOIS data indicates that the domain was first created on November 15th, 2015

The contact information of the domain indicates the website owner is in the country of The Czech Republic

The domain appears to be registered to an individual by the name of Havel Danko with a phone number listed of +420.776506650

Where a lot of this information doesnt make sense is the contact information that is being displayed in an obvious manner on their website. They provide contact information for a physical address as well as a phone number in California. Calling this number does get you talking to an English speaking person named Rob Rollins. The photo used in the chat window is, of course, a generic stock photo used on several website which we confirmed with a google image results search.

The radio stream that is used is a loop on a Live365 station using the account called tedsradiomix. This incident has also been reported to Live365.

goholidaycruiseline.com WHOIS Capture 12/9/2015

goholidaycruiseline.com WHOIS Capture 12/9/2015

After checking further into the listed Holiday Cruise Line (website listed as goholidaycruiseline.com), we can see that the supposed Cruise Line is registered to the same Czech Republic address but a different person, Denis Jelinek.

We pride ourselves in customer service and would never facilitate or endorse any scam like this at all. We are simply publishing this message to inform potential scam victims to hopefully save their money. Take this information for what you want from it – however I personally smell a scam.

Compiled below is a variety of screenshots of information we have obtained about this whole situation. In addition to us, I have been informed by another website that we work with (Broadcasting World) that they have received an email requesting similar information. I have included that email below as well. Feel free to put in a ticket to our Sales department if you have any questions regarding this scam.

KLFA Contact Information Accessed 12/9/2015

KLFA Contact Information Accessed 12/9/2015

 

KLFA Website Chat Accessed on 12/9/2015

KLFA Website Chat Accessed on 12/9/2015

 

Google Image search accessed on 12/9/2015

Google Image search accessed on 12/9/2015

Broadcasting World Email - received 12/8/2015

Broadcasting World Email – received 12/8/2015

This alert has been published and endorsed by me, Marcus Allen – President & CEO of Stream101.

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08 Nov 2015

Stream101 Launches Premium WordPress Hosting

Stream101 Premium WordPress Hosting

Stream101 is proud to offer WordPress Hosting

We’re excited to announce that we will be adding Premium WordPress Hosting to our already awesome line of hosting services! When you don’t need all of the fancy cPanel features, allow Stream101 to host your WordPress website. You still get access to cPanel to make updates to your email addresses and FTP accounts, however the servers are specifically optimized for WordPress Hosting. Don’t want to manage your WordPress service at all? No problem! Choose the managed option on checkout and we will take care of everything for you – theme upgrades, WordPress installation upgrades, security patches and performance tweaking too.

Stream101 currently hosts several hundred WordPress websites and we want to add you to those numbers. You will not be disappointed in choosing Stream101 to host your WordPress Website. With our optimized servers, incredible network, and CloudFlare integration, you can rest assured that your WordPress site will always be accessible and load extremely fast!

Just 1 more service that makes us excel in front of our competitors!

Get Started Today – Click Here to Order our Premium WordPress Hosting

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03 May 2015

Widespread WordPress Vulnerability

Wordpress Logo

WordPress Logo

This is a general announcement for all users of WordPress to bring your attention to an XSS vulnerability affecting multiple WordPress plugins and themes. The vulnerability is caused by a common code pattern used in WordPress plugins and themes. Anyone using a WordPress website, regardless of where the theme or plugin was sourced, needs to be aware of this and take immediate action to ensure it is secure.

Please note that this has nothing to do with our hosting in any way. In fact, it has nothing to do with hosting from any company. The vulnerability is with WordPress, WordPress Themes, and WordPress Plugins.

What should I do?

There is no easy way of knowing exactly which plugins or themes are affected so our best advice is to periodically check for updates to any WordPress themes or plugins you are using and apply those available as soon as possible.

For updates to items obtained from other sources, please check the Plugins and Themes pages in the WordPress Admin area or contact the source of the product.

We strongly recommend continuing to check for updates, especially over the next few weeks, but also on an ongoing basis. It is important to always keep your WordPress installation and associated plugins and themes up to date. If you still have concerns, we suggest engaging an experienced WordPress developer to check whether your site is affected.

More details are available via the following links:

https://blog.sucuri.net/2015/04/security-advisory-xss-vulnerability-affecting-multiple-wordpress-plugins.html
http://wptavern.com/xss-vulnerability-affects-more-than-a-dozen-popular-wordpress-plugins
https://poststatus.com/coordinated-plugin-updates-to-address-security-vulnerability-in-many-popular-wordpress-plugins/

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16 Nov 2014

Media Control Panel v3.1.1

The Media Control Panel has been upgraded to version 3.1.1. This corrects many issues that users were having in the Media Control Panel.

Details below:

Minor new features:

>Added new password validation rules and strength indicators

Improvements:

>Disable SSLv3 for CVE-2014-3566 (aka POODLE)
>Reinstated DJ access to update the media library based on the “Manage media files” permission
>Adjusted caching of start pages for better responsiveness to account creation/deletion
>Users are now prohibited from altering/removing system folders via the file manager
>Improved character encoding translation support for ID3 tags
>Nonexistent start pages now return a proper HTTP response code 404
>Added UTF8 charset header to nextsong
>Better display of DJ accounts in sessions list

Bug/Issue Fixes:

>Corrected misinformation in tips on mount points tab
>DJ accounts now show times as “–:–” when login period is unrestricted
>Do not display DJ-inaccessible buttons to DJs in media library
>Fixed bug in which a missing report directory could cause a warning message on the Tracks statistics tab
>Fixed bug in which IceCast listener lists could not be parsed
>Fixed bug in which peak listener track time was displayed relative to UTC
>Fixed bug in which track previews would have the wrong content length
>Fixed cache invalidation bug
>Fixed error when updating disk usage via meter in file manager
>Fixed escapement of URLs in recent tracks feeds
>Fixed incorrect units on Historical tab in statistics
>Fixed problems with Unicode filenames in file manager and browse-by-folders
>Fixed regression breaking log file configuration in SHOUTcast 1/2 accounts
>Fixed regression in password validation code
>Fixed regression in which autoDJ could not be disabled for all mount points for relaying when autoDJ status = Permitted but disabled
>Fixed regression in which default encoder settings could be ignored
>Fixed regression in year selection box in playlist editor
>Improve ulimit assignment
>User sessions are now terminated when accounts are deleted

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28 Aug 2014

Staffing Changes @ Stream101!

We’re excited to announce some staffing changes as well as a new addition to the Stream101 family!

Kevin Frank has been promoted from our Level 2 Technican to our Head Systems Engineer. Kevin has been with Stream101 for just over 2 years and has been a tremendous asset to the team! He will be responsible for the day to day operations of all servers and equipment.
Jeff Morrision has been promoted from our Level 1 Helpdesk to our Network Engineer. He will work under Kevin to ensure tasks are getting done in a timely manner and has extensive knowledge of SHOUTcast & ICEcast Systems!
Nicole Roberts will be joining us on September 2nd as our Accounts Receivable person. As we’ve continued to steadily grow, we now need a person dedicated to take care of billing issues.
Joe Kilbane will now focus directly on Sales and working with customers to ensure they are on the correct plans that is best suited for their needs.

I’d like to say thank-you to our staff members, especially those who work “behind the scenes” for all the hard work they do!

Thank-You for your continued support of Stream101!

Marcus Allen
President & CEO
Stream101

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